Privacy Policy

Last Updated: January 2024

At EleVen Shop, we believe that sophistication should extend to every aspect of your experience with us—including how we handle your personal information. Just as we meticulously craft our premium grooming products, we approach data protection with the same level of care, precision, and respect for quality.

This Privacy Policy outlines how EleVen Shop (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website at careproductssales.com or make purchases from our curated collection of grooming essentials.

1. Information We Collect

Personal Information You Provide

• Identity Data: Name, title, gender
• Contact Data: Email address, telephone number, shipping and billing addresses
• Financial Data: Payment card details (processed securely through our payment providers), PayPal account information
• Transaction Data: Details about purchases, order history, and preferences
• Profile Data: Username and password, preferences, feedback, and survey responses
• Communications Data: Your preferences in receiving marketing from us and your communication preferences

Automatically Collected Information

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, products, and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

2. How We Use Your Information

We use your personal information in the following ways, always with your best interests in mind:

• To Process Your Orders: Manage payments, fees, and charges, and deliver your purchased products
• To Protect Our Business: Including fraud prevention and authentication
• To Refine Your Experience: Provide relevant website content and advertisements, and measure effectiveness
• To Communicate With You: Respond to inquiries, provide customer support, and send service messages
• For Business Improvement: Use data analytics to improve our website, products/services, marketing, and customer relationships
• For Marketing: Deliver tailored information about our premium grooming products, special offers, and new arrivals (with your consent where required)

3. Data Sharing and Disclosure

We treat your data with the discretion expected by the modern gentleman. We may share your information with:

• Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, IT service providers, and marketing platforms
• Professional Advisors: Lawyers, bankers, auditors, and insurers
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. International Transfers

As a global retailer serving customers worldwide (excluding select remote areas), your personal data may be processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

5. Data Security

We have implemented military-grade security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Our security features include:

• 256-bit SSL encryption for all transactions
• Regular security assessments and penetration testing
• Limited access to personal data on a need-to-know basis
• Secure data storage with advanced firewall protection

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have rights under data protection laws in relation to your personal data, including:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your data to another party
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and provide us with insights into how we can improve our site.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality and cannot be switched off
• Performance Cookies: Allow us to count visits and traffic sources to measure site performance
• Functionality Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Set by our advertising partners to build a profile of your interests

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data relating to children. If you are under 16, please do not provide any personal information to us.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page and, if significant, will notify you by email.

12. Contact Us

EleVen Shop – Where Sophistication Meets Simplicity in Data Protection